Privacy Policy

Effective Date: 15 May 2026

At Linnegar Commercial/Industrial Plumbing (“we,” “our,” “us”), we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
 

1. Who We Are

Linnegar Commercial/Industrial Plumbing is a commercial and industrial plumbing company operating in New South Wales, Australia.

Our website is hosted on Wix, which provides us with the online platform to present our services and communicate with customers.
 

2. What Personal Information We Collect

We may collect personal information including:

• Full name

• Phone number

• Email address

• Property or service address

• Business name (where applicable)

• Details submitted through our contact forms

• Any additional information you provide when contacting us

We may also automatically collect certain technical information, including:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and analytics data
   

3. How We Collect Your Information

We collect personal information when you:

• Submit an enquiry through our website

• Contact us by phone or email

• Request information about our services

• Interact with our website through cookies and analytics tools

Our website may use tools such as Google Analytics to help us understand visitor behaviour and improve website performance.
 

4. Why We Collect Your Information

We collect your personal information to:

• Respond to enquiries

• Provide plumbing services and quotes

• Communicate regarding service requests

• Improve our website and customer experience

• Maintain internal business records

• Comply with legal obligations

We do not sell your personal information to third parties.
 

5. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Understand how visitors use our website

• Improve website functionality

• Monitor website performance

You can choose to disable cookies through your browser settings; however, this may affect website functionality.

For more information about how Wix uses cookies and data, please visit Wix Privacy Policy.
 

6. Third-Party Website Hosting (Wix)

Our website is hosted by Wix. Your data may be stored through Wix’s data storage, databases, and general applications on secure servers behind a firewall.

Wix may store data in multiple locations globally, including outside Australia. By using our website, you acknowledge that your information may be transferred and stored outside Australia where permitted by law.
 

7. Disclosure of Personal Information

We may disclose your personal information where necessary to:

• Service providers assisting our business operations

• IT and website support providers

• Legal, regulatory, or government authorities where required by law

We take reasonable steps to ensure that any third parties handling your information do so securely and appropriately.
 

8. Data Security

We take reasonable precautions to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.
 

9. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated.

To make a request, please contact us using the details below.
 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or website operations.

The latest version will always be available on our website.
 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Linnegar Commercial/Industrial Plumbing
Email: office@linnegarplumbing.com.au
Website: linnegarplumbing.com

By using our website, you consent to the terms of this Privacy Policy.